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FAQ

 Frequently Asked Questions:

  • What materials are used in your cigar ashtrays?
    • Our cigar ashtrays are crafted from high-quality stainless steel and premium marble for a luxurious and durable finish.
  • Are the stainless steel and marble ashtrays available in different colors?
    • Yes, you can mix and match different colors of stainless steel and marble to create a custom look that suits your style.
  • How do I clean and maintain the ashtray?
    • To clean the ashtray, simply wipe the stainless steel with a soft cloth and mild soap. The marble can be cleaned with a damp cloth and a gentle cleaner suitable for stone surfaces.
  • Are the ashtrays resistant to heat and scratches?
    • Yes, both the stainless steel and marble components are heat-resistant and designed to withstand regular use. However, we recommend handling with care to prevent scratches.
  • Is the ashtray heavy or lightweight?
    • Our ashtrays are designed to have a balanced weight, combining the sturdiness of marble with the sleekness of stainless steel, making them substantial yet easy to handle.
  • Can the ashtray be used outdoors?
    • Yes, our ashtrays are suitable for both indoor and outdoor use. However, to preserve the marble’s finish, we recommend storing it indoors when not in use.
  • Do the ashtrays come with any additional accessories?
    • Some of our ashtrays may come with matching accessories such as cigar cutters or holders. Please check the product description for details.
  • Are the ashtrays customizable with engravings or logos?
    • We offer customization options for bulk orders, including engraving or adding a logo. Please contact us for more information.
  • What is the return policy for ashtrays?
    • You have [30 days] to return the ashtray if you are not satisfied. The ashtray must be in its original condition and packaging to qualify for a return.
  • How long does shipping take, and do you offer international shipping?
    • Shipping times vary depending on your location. We offer worldwide shipping, and estimated delivery times will be provided at checkout.


    • If you didn’t find the information you were looking for, feel free to contact us at Info@arsaybeirut.com.